Consumer Direct

Consumer Direct is the government-funded telephone and online service offering information and advice on consumer issues. Consumer Direct is funded by the Office of Fair Trading and delivered in partnership with Local Authority Trading Standards Services. Consumer Direct can direct consumers to the relevant body to handle their enquiry and can also investigate simple consumer complaints.

Contact Consumer Direct

By telephone: You can call them direct on 08454 04 05 06.

Via the internet: You can contact Consumer Direct directly via their online complaint and enquiry service at www.consumerdirect.gov.uk

Switch Gas and Electric Ltd trading as Switch Gas & Electric. Company Reg No: 06994113. VAT No. 984 6956 46. Data Protection Reg No: Z1992982. Copyright © 2009 Switch Gas and Electric Ltd. All rights reserved. Calls to this 0871 number will cost you 10p per minute from a standard BT UK landline. Calls from other landline networks may cost you more. Calls from mobile networks will not be included in your standard inclusive minutes package and will be charged between 15p and 45p per minute.